My Surface Pro 4 came back from its last repair with a bright spot on the screen. So I filed another repair request. Microsoft support fought me every step of the way, claiming a second repair might not actually fix anything, but I insisted, and honestly, as long as you hold your ground, it goes pretty smoothly. When it came back, sure enough, it was a brand-new unit. So basically Microsoft’s repair process is: fix it the first time, and if there’s still a problem after the fix, they just give you a new one. I was pretty happy with the replacement, but the glass screen protector I’d put on was gone. Honestly, the screen protectors I recommend most are intelliarmor’s. Why can’t you buy domestic ones? Because they fucking have no oleophobic coating — some aren’t even plastic, let alone glass. The foreign brands are the ones with real integrity. Ironic, isn’t it? Unfortunately, intelliarmor discontinued the protectors for both the Surface Pro 4 and the Pixel C, saying they’re out of stock. I emailed them and they said there are currently no plans to restock.